• Academic credentials: Ensure your therapist holds at least a Master of Science (M.Sc.) in Psychology. Unlike a Master of Arts, an M.Sc. reflects rigorous scientific training in diagnostics, research methodology, and empirical study of human behavior.

  • Doctoral training: A PhD in Counseling Psychology, Psychotherapy, or a PsyD indicates advanced expertise and a commitment to the highest level of professional development.

  • Licensure: Verify that the therapist is legally licensed to practice in their country. This protects you by ensuring they meet national standards of education, training, and ethics.

  • Professional membership: Look for affiliation with reputable bodies such as the APA, BPS, DGPS, or NCPS, which hold practitioners accountable to strict professional and ethical codes.

  • Counseling competence of psychologists: Qualified psychologists can also provide counseling. Their academic foundation gives them a strong empirical understanding of human cognition, emotion, and personality, enabling them to guide clients effectively.

  • Ethics and confidentiality: Online therapy requires strict adherence to professional ethics. Choose a therapist who guarantees GDPR-compliant confidentiality and secure, encrypted communication.

  • Evidence-based practice: Effective therapists work with proven, research-based methods such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), or integrative counseling approaches.

  • Experience and specialization: Seek out therapists who highlight their clinical experience, special areas of expertise, or contributions to research, as these strengthen both competence and credibility.

  • Digital readiness: A qualified online psychotherapist is also trained to deliver therapy safely and effectively in digital formats, ensuring a seamless therapeutic experience.

  • Personal fit: Finally, credentials alone are not enough. The right therapist should be empathetic, trustworthy, and aligned with your personal goals, creating the conditions for genuine therapeutic progress.

Checklist: Choosing a Qualified Expert

Frequently Asked Questions (FAQ)

At PSIQED, we understand that starting your journey with a psychologist can bring up many questions. We believe that informed choices are the foundation of effective mental health support, and we’re here to ensure you have all the information you need to embark on your path to well-being.

PSIQED is a digital platform offering convenient access to psychological counseling through online therapy. Our services are designed to provide expert support whenever and wherever you need it, with a focus on privacy and ease of use.

Getting started is simple! Just register for free on our platform. Once you’re signed up, you can browse through available therapists, book a session, and start your journey toward mental well-being. There’s no subscription fee—only pay for the sessions you use.

Yes! Registration is completely free, and there are no hidden fees. You only pay for the therapy sessions you decide to book.

We operate on a pay-as-you-go model. After booking a session, you’ll be able to securely pay using your preferred method before the session begins. We believe in offering flexibility—pay only for what you use, just like in real life.

Absolutely. At PSIQED, your privacy is our top priority. All sessions are conducted through double-encrypted video calls to ensure confidentiality. We adhere to the highest security standards to protect your personal data.

Yes, you can browse through a wide range of qualified therapists and choose the one who best suits your needs. Each therapist’s profile includes their specialties, availability, and user reviews to help you make an informed choice.

Each session is typically 50 minutes, giving you ample time to discuss your concerns with your therapist. You can book multiple sessions if you need ongoing support.

Yes, you can change or cancel your appointment up to 24 hours before your scheduled session without any charge. If you cancel within 24 hours, a cancellation fee may apply.

Yes! PSIQED is available globally, and we offer services across various time zones. Wherever you are, you can access professional therapy without any hassle.

PSIQED offers immediate access to professional support, but for urgent crises, we recommend contacting your local emergency number or crisis hotline. You can find relevant emergency contacts on our Emergency Help page.

If you need any help or have specific questions, you can contact our customer support team through our in-app chat or email us at contact@psiqed.com We’re always here to assist you.

Yes, PSIQED offers therapy sessions in multiple languages. You can filter therapists by language preferences when choosing your counselor.

Whether you’re dealing with stress, anxiety, relationship issues, or just need someone to talk to, therapy can be a powerful tool. Our therapists are here to support you, and if you ever feel unsure, feel free to reach out to our support team for guidance.

Yes, your privacy is our priority. All interactions with our platform are confidential, and we ensure that your personal information is kept secure. You can access psychological support with our double encrypted calls. We follow strict data protection protocols in compliance with international privacy standards.

Online Counselling has a more positive and goal-orientated approach than traditional therapy. However, we are one of a few who keep it science based with renowned psychologists who are experts in their field. Online Counselling Sessions with our psychologists are available by text or video through our patient management system.

Counsellors often use a variety of techniques that may include active listening, goal setting and providing resources or skills training. They emphasise practical strategies and support to help clients navigate specific challenges. Sessions are usually fewer and spaced over a shorter time frame. Many people seek counselling for targeted support during a specific situation or challenge and may attend only a handful of sessions. Therapists may employ a broader range of psychological theories and methods, such as cognitive-behavioral therapy (CBT), psychodynamic therapy, humanistic approaches, or other evidence-based modalities.

Choosing the right type of counselling is an important step towards achieving your mental wellness goals. Different therapeutic approaches cater to various needs and preferences, so understanding what each type offers can help you make an informed decision. For those who prefer flexibility and convenience, online counselling provides access to therapy through digital platforms. This option allows you to connect with licensed professionals from the comfort of your home, making mental health support more accessible. To determine which type of counselling best suits you, consider your specific needs, preferences, and goals. Reflect on what you hope to achieve through counselling and how you feel most comfortable exploring your thoughts and feelings. If you’re still unsure, our team is here to help guide you in selecting the right approach. Your journey towards mental wellness is unique, and we’re committed to providing the support you need every step of the way.

Psychologist, Therapist, Life Coach.. What is the difference?

Psychologist Holds at least a Master of Science (M.Sc.) in Psychology. Psychologists are trained in diagnostics, research, and the empirical study of human cognition, emotion, and behavior. Many also provide counseling, drawing on evidence-based methods to promote mental health and personal growth.

Psychotherapist Specialises in the treatment of mental health disorders through structured, evidence-based therapeutic approaches such as CBT, ACT, or psychodynamic therapy. A psychotherapist is usually licensed and clinically trained to work with conditions that require long-term therapeutic intervention.

Life Coach Focuses on goal-setting, motivation, and personal development rather than the treatment of mental illness. Coaching does not require clinical training, but effective coaches often draw on psychological principles to help clients build clarity, confidence, and direction in their personal or professional lives.