113 – More Than a Number

In moments of crisis, we instinctively reach for emergency numbers—lifelines designed to offer immediate support. 113 is about to become the help line not for physical emergencys but for Mental emergencys. But 113 carries a deeper, symbolic weight: it calls for a shift in how we perceive and respond to emotional suffering. If someone fractures a bone, we act without hesitation. But when someone breaks down emotionally—overwhelmed by anxiety, depression, or burnout—our response is often muted. “You’ll be fine.” “Just get some rest.” These words, however well-meaning, reveal a painful societal blind spot.

Mental pain is no less real than physical injury. In fact, it can be invisible, prolonged, and equally—if not more—debilitating. Untreated psychological distress can:

  • Disrupt daily functioning
  • Erode relationships
  • Impair the immune system
  • Lead to long-term health issues
  • And in the most tragic cases, result in loss of life

Still, we often fail to recognize its severity—precisely because it cannot be seen. The very existence of the 113 helpline reflects a growing recognition:
That mental health crises are emergencies, deserving of swift and compassionate intervention.
That racing thoughts, emotional overwhelm, or a quiet sense of hopelessness warrant the same urgency we reserve for physical trauma.
Are You hoping this number will really become reality? What is the experience with the helpline number in your country?

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